MAHJONG WORLD / Operator name: ShengTianYuLe
Help & feedback
Updated: 26 October 2026
In-game feedback
Open Me → Support & Feedback, select a category and submit text. View submissions in feedback records. Include your player ID, time of the issue, device or browser, and reproduction steps. Never include a password or verification code.
If you cannot sign in
Check your connection and enter the browser trial from this website. Record the issue before refreshing. Avoid clearing site data during troubleshooting because guest credentials may be lost. Use the email below if you cannot sign in. Email links open your mail app; this static page does not send messages on your behalf.
Loading or blank-screen issues
Use a modern WebAssembly-capable browser with the scripts and local storage required by this site enabled. The first launch downloads game resources. Allow time on slow networks, record browser errors and the time, then retry on a working connection.
Unavailable features
Feedback attachments, third-party sign-in and commercial payments are not fully available. A file preview does not confirm upload. No unverified RNG or fairness certification is claimed.
Contact ShengTianYuLe
Include your player ID and issue or request. Do not send passwords, verification codes or unnecessary identity documents. No sign-in is required. Complete sending in the mail app opened by the link.